Shipping policy

Store Name: Cliff Cart
Contact Email: thecliffcart@gmail.com

Thank you for shopping with Cliff Cart. We aim to process and ship orders carefully and provide clear communication throughout the delivery process.

Order Processing

Orders are processed after payment has been confirmed. Processing times may vary depending on product availability, order volume, holidays, and verification requirements.

Our standard processing target is 1–3 business days, subject to confirmation by Cliff Cart. Processing time is separate from shipping transit time.

Orders placed on weekends or public holidays may begin processing on the next business day.

Shipping Destinations

Available shipping destinations depend on the shipping options displayed at checkout. Please confirm that your address is eligible for delivery before completing your purchase.

Shipping Rates and Delivery Estimates

Shipping charges and available delivery estimates will be displayed at checkout where supported. Delivery estimates are not guaranteed unless expressly stated.

Delivery times may be affected by carrier delays, weather, customs inspections, public holidays, or other circumstances beyond our control.

Tracking Information

When tracking is available, it will be shared with you after your order has shipped. Tracking updates may take some time to appear in the carrier's system.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact thecliffcart@gmail.com immediately. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Delayed, or Missing Packages

If your package is delayed or appears to be missing, contact us with your order number and tracking information. We will review the available shipping information and help determine the appropriate next steps.

International Shipping and Customs

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Unless stated otherwise at checkout or required by law, these charges are the customer's responsibility.

Customers should review their country's import requirements before ordering.